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User

01.08.2010 22:53:44

Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

Howdy all. I've been using Remote Buddy for some time now in conjunction with a Harmony Remote. I normally use Plex, and have had that working great for some time now. I just decided to look back at using Front Row, and the most immediate issue I'm running into is that, when using the up/down buttons, the menu jumps 2 rows at a time, making it impossible to make some selections. I'm at a complete loss on what to do to fix this. Any thoughts?

EDIT: Nevermind… I sorted it out. I made a custom key mapping and adjusted it to activate on a single key press. Works like a charm!

Last edited: 02.08.2010 02:51:27

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - Harmony® Smart Control

Which Harmony commands need to be assigned to the respective buttons on the Smart Control so that I can use all buttons with Remote Buddy? (FAQ015E0265)

If I haven't used the Harmony Smart Remote for a few minutes, Remote Buddy does not react to the first button press. (FAQ015E0263)
Please verify that no power saving options are enabled at "Remote Buddy > Preferences > Hardware > Bluetooth Receiver".
When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.

User

03.08.2010 11:32:11

Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

This is a known problem of the Harmony Remote.

The problem, in a nutshell:
The Harmony Remote doesn't always correctly detect Apple Remote presses when programmed. If that happens, it'll just play back the received, raw IR codes multiple times instead of sending a single, correct Apple Remote code (like a real Apple Remote would do). This results in the Apple IR Receiver receiving the signals of multiple, quick Apple Remote button presses for what is actually a single press of a button on your Harmony Remote. And for the signals of multiple button presses, you get the response for multiple button presses.

Solution:
Use the Apple Remote profile as supplied by Logitech. It's been correctly programmed and will send only a single, correct Apple Remote code per button press.

Best regards,
Felix Schwarz

User

03.08.2010 15:11:54

Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

Thanks for the reply, Felix. Is there any particular reason I would reconfigure my Harmony (which is set up for the Plex remote profile) over the solution I came up with?

User

03.08.2010 15:48:11

Re: Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

The Plex Remote profile suffers the problem I described: some of its buttons were not programmed correctly. For these, multiple button presses will be sent by the Harmony when in fact you only pressed the button once.

In contrast, the Apple Remote profile supplied by Logitech doesn't suffer from this problem.

Best regards,
Felix Schwarz

User

03.08.2010 17:48:01

Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

In contrast, the Apple Remote profile supplied by Logitech doesn't suffer from this problem.

Thanks, but I'm not sure you are understanding my question. Before you replied, I had come up with a solution that involved custom mapping the up/down key commands inside Remote Buddy. I had edited my original post the other day indicating what I did, when I did come up with that solution. It works perfectly, so far as I can tell. It's certainly not skipping 2 lines at a time anymore. Is there any downside to doing it the way I did it? I've only recently started experimenting with Front Row again and while all seems well now, I could be overlooking a downside of some sort.

User

03.08.2010 18:39:11

Re: Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

Thanks for your follow up.

I'm getting all forum posts by email, but I don't get any edits - so I missed yours, too.

As far as downsides are concerned: you may be able to work around the flaw in the Harmony profile in this case, but please keep in mind you're still likely to experience unwanted effects when using this Harmony profile with other Behaviours.

Best regards,
Felix Schwarz

User

03.08.2010 19:46:31

Re: Front Row skipping 2 lines at a time with up/down

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This posting is older than 6 months and can contain outdated information.

Thanks for your follow up.

I'm getting all forum posts by email, but I don't get any edits - so I missed yours, too.

Aha! Sorry about that. Alrighty, well I'll certainly keep that in mind. I don't want to mess with the Harmony's settings unless I can avoid it since I have this working so well with Plex. Unfortunately, I've become increasingly disenchanted with Plex due to constant various bugs and other issues, so I'm looking back at Front Row and some plug-ins like Sapphire. Thankfully Remote Buddy is so darned flexible I'm able to work around things like what I was experiencing. Appreciate the info.

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