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User

01.10.2010 11:15:15

Remote buddy doesn' t recognize my ps3 remote after registration

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This posting is older than 6 months and can contain outdated information.

Hello all,

I evaluated remote buddy on a macmini server 10.6.4 using a ps3 remote and was really pleased off..
i use the mac as a media center (so no keyboard and no mouse connected)

But since i registered my copy, my remote is not recognized anymore after boot , BUT if i turn on the bluethoot keyboard , the remote get recognized.

I tried to push buttons on the remote before the boot to awake it , but nothing. Any clues about this weird behaviour ?

thanks in advance

pascal

These entries from the FAQ may be relevant to this topic:

Behaviours

The installed application XY, for which a behaviour exists, does not turn up in Remote Buddy's menu. What should I do? (FAQ015E0160)
There are several possible error sources:
- The application has been installed after Remote Buddy has already been launched
  For efficiency reasons, Remote Buddy only searches for supported applications when its started. If you have installed an application after launching Remote Buddy, please quit Remote Buddy and launch it anew.
- Oudated program versions
  The installed version of the program in question could be outdated and identify itself with a different Bundle Identifier than the version supported by Remote Buddy. This problem often occurs with Mplayer OS X. The most recent version of that application is not to be found on Sourceforge but on directly on the pages of Mplayer HQ.
- Custom menus
  If you use a custom menu in Remote Buddy and you don't make use of Remote Buddy's smart folders, the menu structure is static. You have to manually add the behaviour into a place of your choice in the menu.
- The behaviour is deactivated.
  Make sure, the checkbox in front of the Behaviour's name in the Mappings pane of the preferences is active.
- The Launch Services database is outdated.
  Remote Buddy uses Launch Services to check for the availability of an application on your Mac. If the Launch Services database of OS X is incomplete or outdated, so is Remote Buddy's dynamically created menu. The solution, though is easy. Download LSRefresh, launch it, select the application(s) that don't turn up in Remote Buddy's menu, wait until the update is finished and then restart Remote Buddy.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

01.10.2010 12:31:46

Re: Remote buddy doesn' t recognize my ps3 remote after registration

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This posting is older than 6 months and can contain outdated information.

Hello Pascal,

thanks for asking.

The only difference between registered version and demo is that you can only use the demo version for 30 days. There are no feature limitations, differences or any different code paths. The exact same routines are in use regardless of whether you have purchased a license and use it - or whether you're still in trial time.

For custom devices like the PS3 remote, you'll generally have to turn on your Mac and boot it fully before you can use it. You can't use such devices if your Mac is still turned off or not fully booted, because the Bluetooth stack that, on the Mac, is spread across user and kernel space will not be fully initialized and working until that point. There may be basic support for BT keyboards and mice directly in the EFI firmware (to f.ex. support selecting a custom boot drive), but the EFI firmware's Bluetooth support should not be confused with OS X' Bluetooth stack.

Like any other OS X application, Remote Buddy needs the OS to have booted fully before it can run and have any influence on what your system does. Prior to booting and launching Remote Buddy, it has no influence on your system - which includes adding support for the PS3 remote.

Best regards,
Felix Schwarz

User

01.10.2010 13:01:18

Re: Remote buddy doesn' t recognize my ps3 remote after registration

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This posting is older than 6 months and can contain outdated information.

thanks i thought so :)

but any idea what the problem would be then ? this is really annoying me

regards & thanks

pascal

User

17.10.2010 11:58:31