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Remote Buddy Forum

Overview 

AuthorThread
User

04.03.2011 22:33:57
sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
I have bought this sony ps remote wich works just fine with remote buddy. 
One only annoying issue: sometimes it unpairs and I have to pair it again, as if it was a new device.

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote
User

08.03.2011 04:16:01
Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
Are you referring to the power saving option??

If you keep it paired it will drain the batteries rather quickly. 
There is an option under preferences that will allow you to stop it from disconnecting. 

User

08.03.2011 07:24:50
Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
No I am not referring to power matters… 
batteries are ok. 
Hardware unpairs and has to be paired again, 
It's definitely a software issue 
User

08.03.2011 09:51:01
Re: Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
Did you guys see the last thread I posted yesterday?

.... You should read it. Its also good to find someone who havent had 
any issues with the Sony BD Remote either. Just to confirm if is this 
is true. Have you already paired the remote with another device (eg 
you PS3)? Yes/no...

On Tue, Mar 8, 2011 at 6:24 AM, tommaso wrote:

No I am not referring to power matters… 
batteries are ok. 
Hardware unpairs and has to be paired again, 
It's definitely a software issue

 
[standard mail footer removed]

 
User

08.03.2011 09:53:47
Re: sony remote unpairs
View

This posting is older than 6 months and can contain outdated information.
 
Did you guys see the last thread I posted yesterday?

.... You should read it. Its also good to find someone who havent had 
any issues with the Sony BD Remote either. Just to confirm if is this 
is true. Have you already paired the remote with another device (eg 
you PS3)? Yes/no...

On Tue, Mar 8, 2011 at 6:24 AM, tommaso 
wrote:

No I am not referring to power matters… 
batteries are ok. 
Hardware unpairs and has to be paired again, 
It's definitely a software issue

 
[standard mail footer removed]

 
No, i haven't paired it with anytihing else… 
User

08.03.2011 22:10:01
Re: Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
On Tue, Mar 8, 2011 at 8:53 AM, tommaso 
wrote:

Did you guys see the last thread I posted yesterday?

.... You should read it. Its also good to find someone who havent had 
any issues with the Sony BD Remote either. Just to confirm if is this 
is true. Have you already paired the remote with another device (eg 
you PS3)? Yes/no...

On Tue, Mar 8, 2011 at 6:24 AM, tommaso 
wrote:

No I am not referring to power matters… 
batteries are ok. 
Hardware unpairs and has to be paired again, 
It's definitely a software issue

 
[standard mail footer removed]

 
No, i haven't paired it with anytihing else…

 
Thats unfortunate as would have gone some way to explaining our 
situation here. The thing about the Sony remote is that it doesnt 
actually require pairing in the conventional sense. Instead, the host 
system (bluetooth receiver) needs to know the Bluetooth ID of the 
remote (its like the Mac address). We can see this in the RB 
Preferences window under hardware. However after the connection to the 
remote has disconnected the 1st time, any future signals are 
intercepted by the OS-X Bluetooth stack. And then we see this message 
on any key press:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/Pairing%20request%20-%20OSX%20BT%20Stack.png

So it looks like the message is intercepted by the OS and therefore 
does not reach RB. Although if we try the RB Pairing Wizard it will 
re-establish connection. Perhaps during the Pairing wizard, RB is 
doing something to block this popup window. For example establish a 
new bluetooth connection?

Here is a quote from Felix, about the fashion in which RB 
communication with the Sony BD Remote:

"Where device-side auto-connect is supported - for example with the 
Sony PS3 BD Remote - Remote Buddy knows about it and uses it and does 
never try to open a connection by itself. Instead it let's the device 
open it itself as soon as it the device is turned on."

So perhaps we really are being intercepted because RB is not Polling 
the Sony BD Remote (compared to how the Wii does). However with the 
exception that during pairing a connection is established for the 
first time. Subsequent connections seem to be interrupted by the OS-X 
bluetooth stack and ask for the (not-needed) pairing request.

I think this explanation might fit with what we are seeing here. If 
its true, then we can only hope for some checkbox option to enable an 
occasional polling of the Sony BD Remote, similar to what we have for 
Wii. What I cannot explain is why there is no polling or connection 
made during Remote Buddy startup, even when we have checked this 
option in preferences window vv

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/001-rb-prefs-starting-point.png

[standard mail footer removed]

 
User

10.03.2011 01:46:01
Re: Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
Thanks for posting.

This is an as-of-yet unknown issue and I can't reproduce it with Remote Buddy 1.16.6 running on OS X 10.6.6 on a Mac Pro.

The following information is absolutely essential to get an idea of what might be causing your issue - please provide it: 
1) Which version of Remote Buddy are you running? (please look it up under "About")

2) Which version of Mac OS X are you running? (please look it up under "About this Mac")

3) Which Mac are you using?

4) Please send a screenshot of 
a) Remote Buddy Preferences > Hardware > Bluetooth Receiver 
b) System Preferences > Bluetooth 
to info iospirit.com.

5) Which button (or button combination) do you press on your BD Remote to connect to your Mac? And for how long?

6) When did you buy the BD Remote you're having this issue with?

7) Since when did you use the BD Remote with Remote Buddy?

8) Since when did you start seeing the issue you describe?

9) Did you try with a completely fresh set of batteries? The BD Remote can behave very randomly when the batteries are low in power. Please keep in mind this is a Bluetooth remote and batteries can get empty *a lot* faster than is the case with infrared remotes. So even if you replaced the batteries two days ago, you really should try with a set of new batteries today - to simply eliminate this as a variable.

Best regards, 
Felix Schwarz 

User

10.03.2011 13:21:01
Re: Re: sony remote unpairs
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This posting is older than 6 months and can contain outdated information.
Please also tell Felix the Model number of your BD Remote. It may be 
printed on the outside of the remote next to the battery cover. For 
example

MODEL: XXXXXXXX

We dont know if its important. 

User

15.03.2011 17:34:02
Re: Re: sony remote unpairs
View

This posting is older than 6 months and can contain outdated information.
Please try this:

1) Close Remote Buddy and System Preferences.

2) Backup, then delete the files saved at

/Library/Preferences/com.apple.Bluetooth.plist 
~/Library/Preferences/com.apple.Bluetooth.plist

3) Reboot.

4) Re-pair.

This solved the issue (which in essence was an issue with the OS X Bluetooth stack) for Gulliver.

Best regards, 
Felix Schwarz