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User

08.05.2011 09:42:46

weird problem remote buddy sending character "a"

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This posting is older than 6 months and can contain outdated information.

Hi I have a Mac mini, a play station bluetooth remote control and remote buddy. Everything seems to work perfectly but from time to time specially when sleeping computer or waking up remote buddy sends the character "a" to computer infinity times, like if a keyboard had the letter pressed or stuck. Any ideas what could be happening? after closing and restarting remote buddy it stops to send the character but again after or before sleeping the computer it does the same thing. Sometimes after rebooting it stops doing that.

I tried to reopen remote buddy automatically using applescript after waking up computer to avoid the problem but that didn't work because the script returns an error when trying to open remote buddy.

Any help would be greatly appreciated.

thank you in advance.

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.

Hardware - Sony® BD Remote Control

I'm having problems with the Sony® PS3 BD Remote under OS X® 10.8/10.9. (FAQ015E0246)
There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.

If you pair your Sony® PS3 BD Remote with your Mac® for the first time
1. Use Remote Buddy's Setup Wizard to pair your remote control
2. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
3. The remote should now work without problems.
If you've already paired the Sony® PS3 BD Remote with your Mac®
1. 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
2. First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
3. All steps that follow should be performed on the Mac® that you want to use your remote control with.
4. Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
5. If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
6. Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):
```
sudo rm /Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
```
  Please enter your admin password when requested. Then restart your Mac®.
7. Use Remote Buddy's Setup Wizard to pair your remote control
8. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
9. The remote should now work without problems.

Hardware - Wii™ Remote

How can I activate the Bluetooth® receiver automatically on startup? (FAQ015E0163)
In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.

User

24.05.2011 16:50:06

Re: weird problem remote buddy sending character "a"

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Are you using custom actions, self-made Behaviours or AppleScripts?

What button do you press to wake up your Mac - and which action is assigned to it?

Best regards,
Felix Schwarz

User

25.05.2011 03:34:08

Re: weird problem remote buddy sending character "a"

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This posting is older than 6 months and can contain outdated information.

Hi Felix, thanks heaps for you support.

I'm using the button PS to wake up, that button has a custom action which runs an apple script to check for a process and if not running then launch slingplayer.

I already reviewed all my custom actions to ensure none of them have auto repeats. I have no idea why the "aaaaaa" character, as I said after restart remote buddy it stops for a while.

thank you

User

10.06.2011 22:53:01

Re: weird problem remote buddy sending character "a"

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This posting is older than 6 months and can contain outdated information.

Thanks for the info!

Are you using an AppleScript to send keystrokes at any point? A mistake I've seen there often is that people only write code to "press" a key, but forget to also include the code to subsequently release it.

Have you tried to temporarily back up your settings, then use Remote Buddy with default settings? Does the issue still occur?

Are you, btw, still seeing the issue with Remote Buddy 1.17.1?

Best regards,
Felix Schwarz

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