Support > Remote Buddy Forum > standard keypress hangs in selfcreated action // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

08.08.2011 09:49:11

standard keypress hangs in selfcreated action

View

This posting is older than 6 months and can contain outdated information.

Hello RB-team,
In version 1.18.1 construction kit I have created various actions consisting of multiple events, whereby I typically first activate another app with applescript, and after that use the standard RB event to stroke a key, sometimes set as a single keystroke, at other times (e.g. controlling volume) a keystroke set to autorepeat between pressing and releasing the button on the AJAX remote.
In both cases it happens very often that the key seems to 'hang' after I have release the AJAX-remote-button already, with causes my volume to keep going up or down without a possibility of stopping it, or a field get's a value of 44444444444... instead of 4.

I am sure that RB knows that the AJAX remote button was released as well, because an event based on that release (in my case command tab which toggles back to the previous app) does get executed.

When I switch to another app while this is happening, the same key-stroke stays hanging, so for example another field in another application also automatically get the value 44444444444... (only if the other field-format/syntax allows such values of course)

When I quit RB, the hanging ends. This looks to me like RB is causing the hanging.

I use the Ajax remote (Touch) to control RB on a Macbook pro intel core duo.

I hope you can help, because if this cannot be fixed, it means that RB is not usable for me, and I very much like all the features it has!

Last edited: 08.08.2011 09:49:44

Last edited: 08.08.2011 09:52:15

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

User

08.08.2011 09:57:01

Re: standard keypress hangs in selfcreated action

View

This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Can you send me an action pack (select the action in Action Factory, then select "Save as action pack" from the gears icon) of the action in question? Or the complete Behaviour containing that action along with the name of the action you see this issue with?

If yes, please send them to info ~at~ iospirit _dot_ c o m.

Thanks in advance.

Best regards,
Felix Schwarz

User

09.08.2011 21:50:09

Re: standard keypress hangs in selfcreated action

View

This posting is older than 6 months and can contain outdated information.

OK some additional experimenting teaches me that when I replace all the standard RB key strokes by pieces of apple script using a key code command, the problem is reduced to an almost acceptable level: in this case the accuracy with which RB executes the actions defined under the remote buttons increases to the point where only pushing the buttons very fast leads to mistakes (e.g. 'key stroke up' is applied to the wrong application because switching back and forth between applications is not entirely in sync with the execution of the actual event 'keystroke up').

Does anyone have a similar experience? I would be interested in further optimization, because as explained above, the issue is not totally eliminated.

Remote Buddy
Support
1. Overview
2. Manuals
3. FAQs
4. Forums
1. Lost license code
2. Support inquiry
IOSPIRIT
1. About us
2. Blog
3. Labs
4. Developers
1. Contact
2. Press releases
3. Imprint
4. Jobs