Author | Thread |
User 05.12.2011 15:13:13 | Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Sigh Well I am here again, still not happy with my remote solution using Remote Buddy in combination with OSX and BD Remote, and am ready to give up. I don't know where the fault lies, Apple Bluetooth, IOSPIRIT or the DB Remote. Since OSX Lion, Bluetooth has been a NIGHTMARE. Even my BT Keyboard and BT Mouse Pad (both apple products) are having problems. The problem is that often (but not always) when the mac has been idle for some time, the bluetooth devices will no longer be recognised by the mac, even if I wake the mac with a wired (usb) keyboard and power cycle the bluetooth devices and even change batteries. I have to use the usb keyboard to open bluetooth preferences, turn bluetooth OFF and then turn it back ON. A feat in itself without a mouse. At that point, the BT keyboard and mouse will reconnect and I can use them. The BD Remote however WONT reconnect. OSX will prompt for a PIN for it (which never works). To get the BD Remote working I have to shut down Remove Buddy, restart it, go to setup wizard and re-pair the BD remove with Remote Buddy. Then and only then can I use the remote. For a remote control solution, you can appreciate this is less than ideal (it takes 5 - 10 minutes to get remote working each time I come to use it). I have wondered, do I need the Candelair driver installed? Will remote buddy work without it? Is it interfering with OSX's bluetooth stack and messing things up? Is OSX bluetooth just rubbish? (it certainly doesn't just work like its supposed to). Is there anything I can do to debug what is going on? What is the best remote solution using Remote Buddy and OSX Lion that will provide the same level of control that BD remote does? Thanks for listening and any advice given.
| These entries from the FAQ may be relevant to this topic: Driver The Setup Wizard already contains a summary on how the driver does help Remote Buddy to provide additional features and hardware support. If that summary was too short, here's some more info on each of the points:
- fix for Apple® Remote driver problems in OS X
Since OS X 10.4.9 (that includes 10.4.10/10.4.11/10.5.x/..) many users have been experiencing that one button press on their remote does now trigger two reactions - once from any currently running application that supports the Apple® Remote, once the default system action. So, this problem is not specific to Remote Buddy. The driver provides a clean, system conform fix to this problem using only documented APIs.
- enabling of all features of built-in IR receivers
Only with the Remote Buddy driver do you gain support for arbitrary length button presses for the Play and Menu buttons as well as minimized reaction times for all buttons. While this may sound like unimportant technical details, they actually do have a strong practical impact. If, for example, you want to map a function to the Play or Menu button, that you want to see executed for as long as you press that button, this was previously simply impossible to achieve. This limitation still applies to all other applications. It does not for Remote Buddy with the driver loaded.
- the emulation of a virtual Apple® Remote
Control applications that have support for and listen to an Apple® Remote - with any remote control of your choice supported by Remote Buddy. And on any Mac®. This allows you to f.ex. use iAlertU side by side with Remote Buddy or accessing special functions and modes inside applications that would otherwise require these apps to have full control over the built-in IR receiver of your Mac® - and that your Mac® actually came with one.
- support for Bluetooth® remotes and external receivers
It's not possible to reliably operate many Bluetooth® based remotes, like for example the Wii® Remote with a Mac® purely from userspace due to limitations in the operating system. The situation for many external receivers is similiar: some of their features - or the entire device - can only be supported with the help of a driver.
Hardware - Apple® Remote
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.
As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.
If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.
Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.
Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
Please update your copy of Remote Buddy to version 1.15 or later.
Hardware - Harmony® Smart Control Hardware - Sony® BD Remote Control
There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.
If you pair your Sony® PS3 BD Remote with your Mac® for the first time
- Use Remote Buddy's Setup Wizard to pair your remote control
- Restart your Mac® directly after the pairing was successful, while the remote is still connected.
- The remote should now work without problems.
If you've already paired the Sony® PS3 BD Remote with your Mac®
- 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
- First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
- All steps that follow should be performed on the Mac® that you want to use your remote control with.
- Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
- If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
- Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):
sudo rm /Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
Please enter your admin password when requested. Then restart your Mac®.
- Use Remote Buddy's Setup Wizard to pair your remote control
- Restart your Mac® directly after the pairing was successful, while the remote is still connected.
- The remote should now work without problems.
To increase battery life for the Sony® BD Remote, you should turn on the power saving options Remote Buddy offers. You can find them at Remote Buddy Preferences > Hardware > Bluetooth Receiver.
These settings are recommended:
General
Search for paired remotes on startup: On.
Stop searching for paired remotes after max .. minutes: Off.
Display pairing instructions and status messages: Off. If you experience problems, you should turn this option back on to aid you in debugging the problem.
Energy saving
Automatically disconnect remotes after inactivity of more than .. minute(s): On, value of 1 minute.
Disconnect remotes when computer goes to sleep: On. The potential power saving with this option is huge. But as the warning says, this will not work with all computers: if you can't wake up your computer with your remote after turning this option on, please turn it off again.
Hardware - Wii™ Remote In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.
| User 05.12.2011 22:54:39 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. I'm having the exact same problem as you with the PS 3 BD Remote. I've been waiting a couple of weeks now to get an update from Iosprit or Apple but nothing. Any news about this problem? Any workaround? Who is to blame? I haven't been able to use the remote or remote buddy at all since 10.7.2. I can get the remote going with remote buddy but it takes about 5 minutes so unusable. Please give some more information or at least an update?
| User 06.12.2011 12:01:01 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Thanks for your feedback. Rest assured this issue is bothering me as well - and immensely so. If there was any way for me to address it, I would. Since, however, this issue is located directly in Apple's Bluetooth stack at a _very_ low level where third-party applications like Remote Buddy have NO way of correcting or working around the problem (they don't even have any way of knowing whether a BT device tries to connect at this point!), I can't fix the problem. As I said before, only Apple can fix it. Only Apple. Here's what happens when you press a button on your BD Remote: 1) BD Remote: asks your Mac's Bluetooth controller (and thus the OS X Bluetooth stack) to establish a baseband connection 2) OS X BT stack: verifies whether the device is allowed to establish a connection, performs cryptographic authentication if it decides that this is needed (and prompts you for a PIN code as part of that) 3) OS X BT stack: establishes baseband connection with the BD Remote 4) OS X BT stack: creates Bluetooth device's IOKit object 5) OS X BT stack: sends notifications about the device connecting to third-party applications 6) OS X Kernel: starts IOKit matching for the Bluetooth device 7) Remote Buddy: receives the notification and registers with the OS X Kernel to get notified about new HID devices that become available on the system 8) OS X Kernel: matches and starts an instance of IOBluetoothHIDDriver (which belongs to the BT stack) 9) OS X Kernel: sends notification to applications who registered to get notified about new HID devices 10) Remote Buddy: receives notification, checks whether the HID device belongs to the remote and starts listening to button presses The issue occurs at step 2. Here the BT stack incorrectly decides that the BD Remote requires authentication and prompts you for a PIN code. Which, as we all know, is not needed - and not even supported by the BD Remote. And that's where it already ends. Since PIN authentication of a device that doesn't support PIN authentication fails, things don't even proceed to step 3. The earliest point where regular applications (like Remote Buddy) can hook into the process: they can't. This is generally not supported by the OS X Bluetooth stack. They have to deal with what's available after step 8. The earliest point where kernel-level drivers (like Remote Buddy's Candelair) can hook into the process: at step 6. And only by offering an alternative driver and thereby preventing an instance of IOBluetoothHIDDriver from getting matched and started in step 7. Since Remote Buddy's support for the BD Remote, however, relies on OS X' own IOBluetoothHIDDriver, Candelair is not doing this. The OS X Bluetooth stack is used by Remote Buddy as-is. -- So what can I do? -- 1) Collect as much information about this issue as possible from users. I did that. 2) File a bug report with Apple, relaying the collected information as well as my detailed analysis of the issue. I did that. 3) Email Apple's Developer Technical Support (for which Apple charges a fee) to highlight the importance of a fix for this issue and possibly move it up on the priority list of Apple's Bluetooth team. I did that. 4) Test with pre-release versions of OS X. Update Apple on the results via the lines of communications already used in step 2 and 3. I did that. 5) Be transparent. Add a short explanation to the BD Remote's entry in the hardware compatibility list. To inform existing as well as prospective new users about the fact that there currently is an issue within OS X 10.7.2 that needs to be fixed by Apple. And that the BD Remote may not be working as it should until Apple eventually does address the issue. I did that. 6) Explain the issue at length and in great detail. Sharing my view. I'm doing this with this reply. -- What can you do? -- File a bug report with Apple via http://www.apple.com/feedback/macosx.html and include the Apple bug report number for this issue (which is also available on the hardware section of Remote Buddy's website): rdar://10332794 -- Regarding providing information updates: -- 1) The situation didn't change: a) 10.7.2 is still the latest version of OS X Lion available to the general public b) the bug in its Bluetooth stack still exists c) Remote Buddy still has no influence on the issue (and never will) d) Remote Buddy still can neither address nor work around the issue (and never will) e) I still have no position at Apple - and therefore still am not in the position to tell Apple's developers what to do with their time - including addressing this issue f) I'm still doing all I can to get Apple's attention for this issue - including paying for it (via DTS). That, unfortunately, is still all I can do. 2) Regarding my communication with Apple: as we all know, Apple loves secrecy: a) Apple doesn't pre-announce bug fixes b) the contents of the communication via Apple's bug reporter website is confidential. c) the contents of the communication via Apple's Developer Technical Support is confidential. d) access to OS X pre-releases is only granted under NDA. I'm not allowed to talk about it. 3) I'll update the notice on the Remote Buddy hardware page with new information as it becomes available (and I'm legally allowed to share it). -- Closing notes -- I'm as unsatisfied with the situation as everyone else. But due to the nature of the issue, I can't do anything about it other than to try to get Apple's attention for it. Which I do intensely - and at increasing expense. And, on a general note (not necessarily related to the preceding posts): Blaming Remote Buddy or Candelair for what they are not responsible for - and asking me to fix what I can't fix (the OS X Bluetooth stack), no matter how much I'd like to, is neither helpful nor will it expedite a fix. All that does is increase my own frustration regarding this issue. I'm extremely tired of repeatedly having to justify for bugs that aren't mine and defend my work, which isn't responsible for this issue. Those who have followed along Remote Buddy's development over the past 5.5 years know that I've never shied away from investing a lot of time (and money) when I saw a chance that it could improve the product or work around an OS X issue. Candelair is the result of one such effort. If you want to make a difference and help increase Apple's awareness for the issue, file a bug report with Apple and include the bug report number for this issue (rdar://10332794) - as suggested above. Thanks for your time and attention. Best regards, Felix Schwarz
| User 06.12.2011 12:18:01 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Since OSX Lion, Bluetooth has been a NIGHTMARE. Even my BT Keyboard and BT Mouse Pad (both apple products) are having problems. You're not alone with this issue. If I remember correctly, that issue even made it to the headlines of many Apple-centric news sites. I have wondered, do I need the Candelair driver installed? Technically, it's only required when you use a Wii Remote. Will remote buddy work without it? Is it interfering with OSX's bluetooth stack and messing things up? Remote Buddy's Bluetooth support - for historic reasons - requires Candelair to be installed. It doesn't get used at all when used with a Sony BD Remote, though. And no, it is not interfering with OS X Bluetooth stack and messing things up. It's also can't cause this issue. During initial pairing, the BD Remote enters a special pairing mode and the Mac makes a connection to the BD Remote. In normal operation, it's the other way round: the BD Remote makes a connection to the Mac. After pairing, the BD Remote is entirely operated by OS X itself and Remote Buddy's part is limited to listening to incoming events. Therefore, you can, after pairing, remove Candelair and Remote Buddy and then try to have the BD Remote establish a connection. As you'll notice, however, nothing will change about the issue, since neither Candelair nor Remote Buddy are involved in it at all. Please see my just sent, previous reply on this thread for details. Is OSX bluetooth just rubbish? (it certainly doesn't just work like its supposed to). Apple must have made big changes to the Bluetooth stack when they added support for Bluetooth 4.0. In such a large project, bugs - however unfortunate that is - do happen. Is there anything I can do to debug what is going on? Don't waste your time. The location of the problem is already known. It's a bug in the OS X Bluetooth stack - and, just like me, you can't do anything else than file a bugreport with Apple and hope for them to fix it in the near future. What is the best remote solution using Remote Buddy and OSX Lion that will provide the same level of control that BD remote does? If with "same level of control", you mean the number of buttons: the BD Remote is the only supported remote with that many buttons. Other than that, my personal favorite is the Apple Remote and the Apple iPhone/iPod Touch (via the free AJAX Remote app). Best regards, Felix Schwarz
| User 06.12.2011 12:23:01 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Any news about this problem? Any workaround? Who is to blame? Unfortunately nothing changed - and my communication with Apple on the issue is confidential (for more details, see my just posted, previous, long response). I haven't been able to use the remote or remote buddy at all since 10.7.2. I can get the remote going with remote buddy but it takes about 5 minutes so unusable. I'm sorry to hear that. But since this is an issue in the OS X Bluetooth stack itself, I can't fix it - or work around it. Only Apple can. Best regards, Felix Schwarz
| User 06.12.2011 18:15:01 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. On Tue, Dec 6, 2011 at 11:01 AM, Felix wrote: If you want to make a difference and help increase Apple's awareness for the issue, file a bug report with Apple and include the bug report number for this issue (rdar://10332794) - as suggested above. Done. Just filed 1 more seperate bug report against 10.7.2 referencing your main radar bug. A few kind words of encouragement sent to the Apple developers. Quite often, phrasing an innocent question that appeals to their curiosity is the best kind of an input we can provide to them. And filing many duplicate looking reports of course :) Thanks for your time and attention. Best regards, Felix Schwarz [standard mail footer removed] | User 06.12.2011 22:39:24 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Blaming Remote Buddy or Candelair for what they are not responsible for - and asking me to fix what I can't fix (the OS X Bluetooth stack), no matter how much I'd like to, is neither helpful nor will it expedite a fix. I don't think anyone in this thread (myself included) at any point blamed either Remote Buddy or Canelair nor asked you fix the bluetooth stack. Perhaps you are referring to other communication outside of this thread. That aside, thanks for the explanation of the problem. So its re-authentication of the remote after pairing and subsequent reconnection that is the issue if I understood your explanation correctly. It seems that, given all you have tried, seeking an alternative remote solution (one that works with remote buddy and isn't bluetooth) might be the way forward in that case. Last edited: 06.12.2011 22:43:58
| User 07.12.2011 12:33:01 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. On Tue, Dec 6, 2011 at 9:39 PM, Austin wrote: It seems that, given all you have tried, seeking an alternative remote solution (one that works with remote buddy and isn't bluetooth) might be the way forward in that case. A fair point given the limitations of Sony's PS3 Remote. It has enough buttons but the bluetooth wakeup time is slow, and being bluetooth the battery life is inevitably shorter than a not-bluetooth RF-based remote. However as Felix has already pointed out its quite hard to find a popular remote with that many buttons. Perhaps one other suitable remote I can imagine would be the Boxee Remote with full QUERTY keyboard. It is advertised as being compatible with both PC and Mac, and is available on Amazon (US) for $40. Not Bluetooth, it has a proprietary micro sized USB receiver so the battery life should be considerably longer than PS3 Remote, and no wakeup delays. Here are some links about the Boxee Remote: http://support.boxee.tv/entries/173414-the-boxee-remote http://www.amazon.com/D-Link-DSM-22-Boxee-Remote/dp/B00480OSVK http://forum.xbmc.org/showthread.php?t=104975
[standard mail footer removed] | User 08.12.2011 11:36:32 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Now that looks interesting, especially as I am primarily using BD+RB to control XBMC Which got me thinking, perhaps I am coming at this from completely the wrong angle. I use remote buddy to control XBMC because it supported the BD remote (and worked on Snow Leopard - of sorts). Also, XBMC was a younger product when I started out building my HTPC. So attacking the problem from the other side, why don't I look for an XBMC remote solution that works with Mac. I found this: http://www.pulse-eight.com/store/products/96-motorola-nyxboard-hybrid.aspx#overview Designed for XBMC, works with Mac, includes querty keyboard. Humm where's the catch? Sounds too good to be true. Last edited: 08.12.2011 11:50:52
| User 20.01.2012 17:15:20 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Interestingly and mysteriously, my BD remote + Remote Buddy + OS X Lion has started behaving. I can come back to it after several days of idleness, press a button on the remote, and remote buddy or XBMC (depending what has focus and which button I press) kicks immediately into life! It has been this way for a week or two now. I don't remember there being any updates, but perhaps I just forgot I applied some updates. Did apple fix this issue recently or was remote buddy updated? Bit of a mystery (to me) why its started behaving. Ofc my batteries die fairly quickly in the BD remote, as ever, but as I use regargables and have a trickle charger so ive always got fresh batteries available thats not a big deal. Only thing I did do about a week ago was unpair my apple bt keyboard from this macmini, because I needed to use it on my macbook having just broken its keyboard. Not sure if the two are related. Last edited: 20.01.2012 17:17:02
| User 24.01.2012 18:07:30 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Still working 100% perfectly with this setup (same batteries too). I press a button on BD remote and it is instantly recognised, and then the key press is responded to. Something must have changed in OS X to make it work. How can I tell what updates I have had? About this Mac says 10.7.2 Remote Buddy is 1.19.2
| User 24.01.2012 22:41:01 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. On Tue, Jan 24, 2012 at 5:07 PM, Austin wrote: Still working 100% perfectly with this setup (same batteries too). I press a button on BD remote and it is instantly recognised, and then the key press is responded to. Something must have changed in OS X to make it work. How can I tell what updates I have had? Perhaps you could also mention the Mac hardware model, so we can fund out what was the bluetooth chipset. As for updates: It might agree with other reports if your problem disappeared after 10.7.2 update. But only if you had a newer Mac model with the newest Bluetooth 3.0 chipset. Such as the Mac Mini 2011 for example. About this Mac says 10.7.2 Remote Buddy is 1.19.2 [standard mail footer removed] | User 27.01.2012 10:21:40 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Perhaps you could also mention the Mac hardware model, so we can fund out what was the bluetooth chipset. As for updates: It might agree with other reports if your problem disappeared after 10.7.2 update. But only if you had a newer Mac model with the newest Bluetooth 3.0 chipset. Such as the Mac Mini 2011 for example. Model Name: Mac mini Model Identifier: Macmini3,1 Apple Bluetooth Software Version: 4.0.1f4 Hardware Settings: Address: 00-26-08-eb-30-a0 Manufacturer: Broadcom Name: Mac mini Firmware Version: v180 c367 Bluetooth Power: On Discoverable: Yes Vendor ID: 0x5ac Product ID: 0x8216 HCI Version: 4 (0x4) HCI Revision: 367 (0x16f) LMP Version: 4 (0x4) LMP Subversion: 8628 (0x21b4) Device Type (Major): Computer Device Type (Complete): Mac Desktop Composite Class Of Device: 3801348 (0x3a0104) Device Class (Major): 1 (0x1) Device Class (Minor): 1 (0x1) Service Class: 464 (0x1d0) Last edited: 27.01.2012 10:22:37
| User 02.02.2012 00:36:43 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. I just installed 10.7.3 and I'm very very happy to report that this OS update seems to fix this problem. My BD remote connected in a second and has worked since then. Finally I can use my BD remote, XBMC and remote buddy again :) Happy camper!
| User 02.02.2012 08:47:02 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Daniel, Like the others, could you please post (perhaps again) the specs of your Apple hardware? It would be helpful to know which older model(s) of Mac hardware this update has resolved the problem for. Many thanks. On Wed, Feb 1, 2012 at 11:36 PM, Daniel5 wrote: I just installed 10.7.3 and I'm very very happy to report that this OS update seems to fix this problem. My BD remote connected in a second and has worked since then. Finally I can use my BD remote, XBMC and remote buddy again :) Happy camper! [standard mail footer removed] | User 02.02.2012 09:49:02 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Thanks for sharing. I carried out a lot of tests with many Mac models of different generations (2006-2011) using pre-release builds of 10.7.3 and came to the result that Apple has addressed the issue with this update. I didn't have a chance to test with the final 10.7.3 build, though. However, I've also received confirmation from Apple that they've addressed this particular Bluetooth issue with 10.7.3. Best regards, Felix Schwarz
| User 27.02.2012 06:09:41 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. I don't seem to be as lucky as the rest of everybody. My PS3 BD Remote worked fine UNTIL the Apple Bluetooth stack update came out, at which time, it would no longer connect, I unpaired the device, and tried to pair it again, and it is now asking for a passcode. Any ideas?
| User 27.02.2012 06:13:41 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Model Name: iMac Model Identifier: iMac11,1 Processor Name: Intel Core i5 Processor Speed: 2.66 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 12 GB Processor Interconnect Speed: 4.8 GT/s Boot ROM Version: IM111.0034.B02 SMC Version (system): 1.54f36 Serial Number (system): W80152CT5PJ Hardware UUID: 4A6E07D9-6CFF-5687-A934-B146F02C1046 Apple Bluetooth Software Version: 4.0.3f12 Hardware Settings: Address: 7C-6D-62-97-94-33 Manufacturer: Broadcom Name: BoschMac Firmware Version: v182 c374 Bluetooth Power: On Discoverable: Yes Vendor ID: 0x5ac Product ID: 0x8215 HCI Version: 4 (0x4) HCI Revision: 374 (0x176) LMP Version: 4 (0x4) LMP Subversion: 8630 (0x21b6) Device Type (Major): Computer Device Type (Complete): Mac Desktop Composite Class Of Device: 3801348 (0x3a0104) Device Class (Major): 1 (0x1) Device Class (Minor): 1 (0x1) Service Class: 464 (0x1d0) Any other information needed? Please ask. | User 27.02.2012 13:09:01 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Thanks for asking. Apple addressed the authentication bug in the code of their Bluetooth stack in 10.7.3. Another problem that exists since at least 10.4 (where I saw it for the first time) probably remains, though, but is easy to solve. I've described both issue and solution here: http://www.iospirit.com/support/forums/remotebuddy/singlethread/15428/ Best regards, Felix Schwarz
| User 28.02.2012 06:11:05 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Felix, thanks for your reply, but I deleted both the cache and the preferences for com.apple.Bluetooth per your suggestion, and still no joy. I cleared these files from both the /Library/Preferences and ~/Library/Preferences and both caches as well. Maybe I missed something, but I don't think I did. I'll take another look
| User 03.03.2012 03:53:29 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. I like the wii remote ...
| User 01.04.2012 19:43:14 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Just for information: I had some issues too with Wiimote controller, latest versions of Remote Buddy and 10.7.x. But when I switched to pre-Candelair Remote Buddy version (1.16.6) all bluetooth connection issues are gone. Hmm?
| User 11.05.2012 05:16:20 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. I'm still having these problems in 10.7.4 and I'm fairly sure it is not the other problem as its proposed solution did not help the matter at all. Any ideas?
| User 12.05.2012 15:19:02 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Thanks for the feedback. Unfortunately, the bug that already plagued users of 10.7.2 and was fixed in 10.7.3 makes a re-appearance in 10.7.4, although in a slightly different manner. These are the results of my tests so far: - Sony PS3 BD remotes set up under 10.7.3 appear to continue to work correctly - "new" Sony PS3 BD remotes either a) can't be set up at all under 10.7.4 due to the re-appearance of the PIN request bug in the OS X Bluetooth stack b) or, due to the same bug in the OS X Bluetooth stack, OS X brings up the PIN request dialog when the remote tries to re-establish a connection via Bluetooth. I've filed a new bug report with Apple and have updated the hardware page accordingly. Since this is a general bug in the OS X Bluetooth stack itself, it can only be addressed by Apple themselves. Remote Buddy does not cause this issue and - since the bug is situated at a very low level inside the OS X Bluetooth stack itself - also has no way of working around it. Since I have no insight in or influence on Apple's development team, I can't provide any information as to whether or when Apple intends to again address this bug. Therefore, please contact Apple if you have questions regarding the availability or timing of a fix for this bug. Or, if you'd like to increase chances that Apple prioritizes a fix for this bug, file a bugreport (at http://bugreport.apple.com/) regarding the issue and "duplicate" the bug I filed in it (radr://11440611) by referencing it in your bug report. Best regards, Felix Schwarz
| User 13.05.2012 13:24:02 | Re: Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. On Sat, May 12, 2012 at 2:19 PM, Felix wrote: Thanks for the feedback. Unfortunately, the bug that already plagued users of 10.7.2 and was fixed in 10.7.3 makes a re-appearance in 10.7.4, although in a slightly different manner. These are the results of my tests so far: - Sony PS3 BD remotes set up under 10.7.3 appear to continue to work correctly - "new" Sony PS3 BD remotes either a) can't be set up at all under 10.7.4 due to the re-appearance of the PIN request bug in the OS X Bluetooth stack b) or, due to the same bug in the OS X Bluetooth stack, OS X brings up the PIN request dialog when the remote tries to re-establish a connection via Bluetooth. I've filed a new bug report with Apple and have updated the hardware page accordingly. Since this is a general bug in the OS X Bluetooth stack itself, it can only be addressed by Apple themselves. Remote Buddy does not cause this issue and - since the bug is situated at a very low level inside the OS X Bluetooth stack itself - also has no way of working around it. Since I have no insight in or influence on Apple's development team, I can't provide any information as to whether or when Apple intends to again address this bug. Therefore, please contact Apple if you have questions regarding the availability or timing of a fix for this bug. Or, if you'd like to increase chances that Apple prioritizes a fix for this bug, file a bugreport (at http://bugreport.apple.com/) regarding the issue and "duplicate" the bug I filed in it (radr://11440611) by referencing it in your bug report. Done. I have filed my duplicate. Its Bug Id# 11441751. May I suggest for anyone who is really stuck. Try and get a copy of the previous 10.7.3 Bluetooth stack. It might still work in 10.7.4. Warning: replacing OS daemons carries an unknown risk. It would be best to backup and / or ensure you a have recovery disk before considering that.
Best regards, Felix Schwarz [standard mail footer removed] | User 20.05.2012 03:00:52 | Re: Remote Buddy, OSX Lion and BD Remote | |
This posting is older than 6 months and can contain outdated information. Just bought a SMK-Link BT remote (model VP3700) today. I'm using it with my 2010 Mac Pro 6-core system running Lion 10.7.4. After setting up the remote using Remote Buddy pairing, I ran into the bluetooth pairing password bug issue. After experimenting with the issue, I think I may have found a workaround for the bug. Not sure if it will work for you, but here is what I did: 1. Remove the paired remote from Remote Buddy. 2. Open System Preferences and goto Bluetooth. 3. My device still appeared in the list as "BD Remote Control". 4. I highlighted the device and clicked the "-" sign to remove the device. 5. Click on the "+" sign to launch the bluetooth setup assistant 6. Select the remote once it appears in the list. 7. The assistant attempts to pair the remote, but it fails to pair with the remote. However the fail dialog provides a "Passcode Options" button... Click it. 8. A new dialog opens and the last option in the list is "Do not use passcode with this device". Select that option and click Ok. 9. Return to Remote Buddy and pair the remote in remote buddy Granted I've only had the remote for about 12 hours now, but I haven't received the pairing password dialog since I followed those steps. Last edited: 20.05.2012 03:12:36
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