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User

04.01.2012 01:44:47

Multiple Apple Remote configuration with Harmony One

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This posting is older than 6 months and can contain outdated information.

Hello Felix,
First let me say that I love this program! I have found what I believe to be a slight discontinuity in using multiple remotes. I've mapped a Harmony One to a Plex Media Player so that I can configure Remote Buddy to accept more functions via multiple remote mappings. Works very well, with only one exception. I have globally mapped "hard wired" one of the multiple remotes to bring up the Remote Buddy menu when pressing the down button. This will bring up the menu but pressing the same button doesn't respond the same way once the menu is the active behavior. In fact the down button responds as the directional down button which is a bit frustrating when you can't exit the menu unless you select something. I will post my configuration files once I get home but it appears to me that the global mapping isn't holding up within the menu setting.
Thank You for such a great solution for a Mac HTPC!
James

Here is a link to my files
http://dl.dropbox.com/u/3749145/com.iospirit.zip

Last edited: 04.01.2012 04:15:44

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

If I haven't used the Harmony Smart Remote for a few minutes, Remote Buddy does not react to the first button press. (FAQ015E0263)
Please verify that no power saving options are enabled at "Remote Buddy > Preferences > Hardware > Bluetooth Receiver".
When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.

User

05.01.2012 14:46:01

Re: Multiple Apple Remote configuration with Harmony One

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Once you open the menu, Remote Buddy switches to menu navigation mode, where only up/down/left/right/select/menu buttons have an effect - with the menu button hardwired to dismiss the menu.

My first reaction after reading your post would be that it'd be easy to solve - Remote Buddy would just remember the last button pressed to enter the menu and also exit the menu when it's pressed again. It's just this won't work here:

Remote Buddy currently has no support for the Harmony Remote. The emulation of multiple remotes is an interesting use of that feature, but it comes with its own set of issues:
1) Remote Buddy's support for multiple remotes is targeted at actual Apple Remotes.
2) Problem: if you're using actual Apple Remotes and for whatever reason you decide you want to open the Remote Buddy menu with the "Up" button, you'll still want Remote Buddy to move up in the menu when you press the "Up" button. Making that button close the Remote Buddy menu as well would mean that users of an actual Apple Remote lose important navigation functionality inside the menu.

Therefore, I'm afraid I can't do anything about it at this time. Sorry.

The only workaround suggestion I can offer is to use a button on your Harmony Remote to open the Remote Budy menu that is also sending an actual "Menu" Apple Remote button code.

Best regards,
Felix Schwarz

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