Author | Thread |
User 09.05.2012 11:00:59 | Remote buddy doesn't detect my bluetooth remote controller Jabra BT3030 | |
This posting is older than 6 months and can contain outdated information. Hi, i've installed remote buddy trial versione because i want to verify my ideal configuration before buy it. I'd like manage itunes with my bluetotth remote controller "JABRA BT3030" but remote buddy, can't detect it with function "Pair a bluetooth renote control" of Setup Wizard. Remote Buddy asks me to press the highlighted button combination. Which is? I've tried several, but not working! Must i configure the remote controller with osx (snow leopard) also? (Bluetooth preferences). I've tried with and without bluetooth osx configuration but doesn't work! :( Please help me!
| These entries from the FAQ may be relevant to this topic: Hardware
- Please make sure you have the latest version of Remote Buddy installed. If in doubt, download the latest version, quit Remote Buddy, delete it, empty your trash, then copy the downloaded version of Remote Buddy to your harddrive and start it from there.
- Please make sure, that you have installed the latest version of the Remote Buddy drivers. You can install the drivers using the Setup Wizard (=> access it via the Remote Buddy pulldown menu).
- Check your Remote Buddy settings in the Hardware category. Your remote control should be listed there and the lamp next to it should be green. If you don't find your remote control there, either the Remote Buddy drivers were not installed or installed in an outdated version - or - there is a general problem with the device. For USB devices, plugging the device to another port or resetting the PMU and/or SMC-unit of your Mac® (=> find guides on how to do this for your Mac® in the support area of apple.com) may help. If you can't find it under "USB" in the System Profiler (=> /Applications/Utilities) either, a hardware defect is as well possible.
- Check the batteries of your remote control.
- If your remote control has an on/off switch: make sure that your remote control is switched on.
- If your remote control requires additional receiver hardware: make sure that it is correctly attached to your computer and that it turns up in System Profiler.
- If you use an Apple® Remote, you should also check your system settings. Quit Remote Buddy, then open System Preferences.app > Security. Please make sure that the option to disable the infrared receiver is NOT active and click on "Unpair" should you have paired your Apple® Remote with your Mac®. After that, start Remote Buddy. If your Apple® Remote still doesn't work with Remote Buddy, please also check its preferences for the Apple® Remote. They can be found at Preferences > Hardware > Built-in IR receiver. If support for multiple remote controls is enabled there, ensure that your remote control is checked in the right table (=> you can find the correct entry for your remote control by pressing a button on it).
- If you are using a Keyspan™ RF Remote for Front Row, re-pair its remote control and receiver by simultaneously pressing the small knob on the back of the remote control and the knob on the receiver stick (the knob looks like the blinking LED, except it does not blink).
Hardware - Apple® Remote
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.
As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.
If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.
Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.
Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
Hardware - Wii™ Remote In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.
| User 09.05.2012 13:54:01 | Re: Remote buddy doesn't detect my bluetooth remote controller Jabra BT3030 | |
This posting is older than 6 months and can contain outdated information. Thanks for asking. Remote Buddy does not support the remote control you mention. For a list of supported remote controls, please see the Remote Buddy website at http://www.iospirit.com/products/remotebuddy/hardware/ Best regards, Felix Schwarz
| User 09.05.2012 19:00:12 | Re: Remote buddy doesn't detect my bluetooth remote controller Jabra BT3030 | |
This posting is older than 6 months and can contain outdated information. Thank you Felix. How does "Griffin AirClick" work if its receiver is an ipod dock? It's without usb radio receiver, it cannot communicate with my imac. :-
| User 09.05.2012 20:30:02 | Re: Remote buddy doesn't detect my bluetooth remote controller Jabra BT3030 | |
This posting is older than 6 months and can contain outdated information. Thanks for asking. You're referring to a different product. There's the "Griffin AirClick" (for iDevices IIRC) and the "Griffin AirClick USB" (for the Mac, with USB dongle). Remote Buddy only supports the latter. Please see aforementioned hardware page for details. Best regards, Felix Schwarz
| User 15.05.2012 12:28:12 | Re: Remote buddy doesn't detect my bluetooth remote controller Jabra BT3030 | |
This posting is older than 6 months and can contain outdated information. My Keyspan RF Remote for Front Row is arrived today. I've tried with Remote Buddy: excellent! Now, i'll buy my copy of Remote buddy. Thank you!
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