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Remote Buddy Forum

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User

26.07.2012 03:07:53

Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

Hi,

I am trying to figure out how to fix this new problem I have since updating to Mountain Lion today. Basically, whenever I use the keyboard shortcuts to switch screens (control left or control right) the Remote Buddy menu will briefly pop up. I can not figure out how to make it stop. I have tried going into System Preferences but everything seems fine in Mission Control. I went into the preferences for Remote Buddy but since I did not manually make any changes I am unsure as to why it is happening.

The menu will only briefly appear and then go away. Anyone have a simple answer and fix? I thought it could also be the Remote Ajax app but I disabled the server and it still does it.

thanks in advance for any help!

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

26.07.2012 11:16:02

Re: Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Since Remote Buddy doesn't show the menu during space switches (its window is hidden at that time), this most likely is a bug in the Window Manager of OS X Mountain Lion.

I'm still investigating this issue, but am positive it can be worked around from my side.

Best regards,
Felix Schwarz

User

27.07.2012 00:37:51

Re: Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

Thanks for the prompt help Felix!

I agree it seems to be a minor bug in Mountain Lion that is affecting Remote Buddy. It looks like they switched around some stuff in Mission Control regarding which keystrokes can be used as shortcuts. (which may be why the "ctrl+->" and "ctrl+<-" are inadvertently trigging the Remote Buddy menu)

*it is very brief...pops up for 1-3 seconds

Thanks for asking.

Since Remote Buddy doesn't show the menu during space switches (its window is hidden at that time), this most likely is a bug in the Window Manager of OS X Mountain Lion.

I'm still investigating this issue, but am positive it can be worked around from my side.

Best regards,
Felix Schwarz

User

01.08.2012 12:24:28

Re: Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

I've got the same issue. The Menu stays on my screen for 1 sec. only during switching spaces.

User

01.08.2012 22:28:02

Re: Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

Here's a small update:

- Remote Buddy sets the visibility of its menu to zero when not used. Mountain Lion's Window Manager - for whatever reason - however uses a visibility of 100% for that window when you move between spaces

- I've found a workaround and it'll be part of the next release.

Best regards,
Felix Schwarz

User

04.08.2012 14:31:01

Re: Strange new behavior in Mountain Lion

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This posting is older than 6 months and can contain outdated information.

Here's a pre-release with a workaround:

http://www.iospirit.com/static/objectfiles/file/158/RemoteBuddy_1.21.1_preRelease.dmg

Please give it a try. I appreciate your feedback.

Best regards,
Felix Schwarz

User