Support > Remote Buddy Forum > PS3 remote disconnects and then will not reconnect without removing the batteries. // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

24.11.2012 15:19:37

PS3 remote disconnects and then will not reconnect without removing the batteries.

View

This posting is older than 6 months and can contain outdated information.

Hi Felix,
I am having an issue where i can use my PS3 remote okay for the first time after initial start up, however once the remote disconnects it will not reconnect without first removing the batteries from the remote, then reinserting them. After this i can then press a button on the remote and it will reconnect, but again only once without repeating this each time it disconnects.

My preferences under Pref > Hardware are as follows:
General
Search for paired remotes on startup - Yes
Display pairing instructions - Yes
Display status messages - Yes
Power Saving
Automatically disconnect remote after inactivity of more than - 20 minutes
Disconnect remotes when computer goes to sleep - No

I am running RemoteBuddy 1.22.1 under OSX 10.8.2 Mountain Lion.

I have followed the pairing advice under the PS3 remote FAQ and paired the remote successfully.

I am still under the initial trial of RemoteBuddy, but will purchase a licence if we can work this out - as when it works it's fantastic.

Thanks,
James

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - Wii™ Remote

How can I activate the Bluetooth® receiver automatically on startup? (FAQ015E0163)
In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.

User

24.11.2012 18:21:01

Re: PS3 remote disconnects and then will not reconnect without removing the batteries.

View

This posting is older than 6 months and can contain outdated information.

Thanks for asking.

When the remote disconnects, what status is displayed for it at System Preferences > Bluetooth? (red/green lamp below "BD Remote")

Thanks in advance.

Best regards,
Felix Schwarz

User

24.11.2012 18:24:56

Re: PS3 remote disconnects and then will not reconnect without removing the batteries.

View

This posting is older than 6 months and can contain outdated information.

Hi Felix,
The light under Settings > Bluetooth > BD Remote Control
Is red.
Once i take the batteries out, then put them back in again it goes Green once is connects.

Thanks,
James

EDIT:
I have changed the 'Automatically disconnect remote after inactivity of more than - 20 minutes' to 1 minute. Now the remote 'power saves' disconnects before it 'disconnects' therefore I can re connect again by pushing a button, and without removing the batteries.

If the power saving it greater than the time the remote 'disconnects' after I cannot reconnect the remote without removing the batteries. However if RemoteBuddy 'power save' disconnects the remote i can reconnect it fine.

This does seem like a bug, but I have found the above a work around for the time being.

Last edited: 26.11.2012 16:50:48

User

30.11.2012 13:39:01

Re: PS3 remote disconnects and then will not reconnect without removing the batteries.

View

This posting is older than 6 months and can contain outdated information.

Thanks for the info!

There seems to be a problem when your remote tries to build the connection to the OS X Bluetooth stack - or when the OS X Bluetooth stack tells the remote that it'll close the connection. Remote Buddy only enters the picture later, after that connection has already been established, so this unfortunately doesn't look like an issue Remote Buddy has any influence on - or any chance to fix.

Are you using a Bluetooth USB stick or a Hackintosh by any chance?

Did you try to with fresh/fully charged batteries?

Best regards,
Felix Schwarz

Remote Buddy
Support
1. Overview
2. Manuals
3. FAQs
4. Forums
1. Lost license code
2. Support inquiry
IOSPIRIT
1. About us
2. Blog
3. Labs
4. Developers
1. Contact
2. Press releases
3. Imprint
4. Jobs