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User

30.05.2014 13:09:02

Apple remote and EyeTV receiver, no hold button detection

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This posting is older than 6 months and can contain outdated information.

Hello.

On the 2013' MacBook Air there are no build in IR receiver.

I've read the FAQ and found that Remote buddy could manage the Apple
remotes
in conjunction with an EyeTV receiver (EyeTV Diversity in my case)
plugged and
the EyeTV software running.

I test it and it work except for two things :
.. The hold state of the buttons is not recognized
.. When I've make a custom action with a keystroke actor, whatever the
setting selected
in the operation listbox, the action seem to Send multiple keypress
between press and
release button

Is this a limitation of the EyeTV receiver or is there problem with my
configuration ?

Regards.

Denis

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

User

08.06.2014 13:09:01

Re: Apple remote and EyeTV receiver, no hold button detection

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

This sounds like a timing problem with your particular EyeTV receiver. I'll need some debug output from you to address this in the next release.

To help me out, please do the following:

1) Make sure Remote Buddy is not running. Then open Terminal.app and enter

killall cfprefsd

defaults write com.iospirit.RemoteBuddy AdHocReceiverDebugLevel -int 70892531

2) Launch Remote Buddy and long press the buttons that have shown a lack of support for the hold state

3) If you open Console.app, you should now see a lot of debug output from Remote Buddy. Please copy and paste it into a reply either here in the forum or to felix [point] schwarz (at) iospirit {d0t} com.

4) Quit Remote Buddy. You can then turn off logging again by entering this into Terminal.app

killall cfprefsd

defaults delete com.iospirit.RemoteBuddy AdHocReceiverDebugLevel

Best regards,
Felix Schwarz

User

08.06.2014 17:39:54

Re: Apple remote and EyeTV receiver, no hold button detection

View

This posting is older than 6 months and can contain outdated information.

Hello.

this is the result of the test.
I make successively a short then a long press on the buttons :

play/pause button :

08/06/2014 17:31:51,602 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:56,535 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:56,803 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:57,131 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:57,457 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:57,784 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:58,111 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:58,437 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:58,761 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:59,089 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:59,416 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6
08/06/2014 17:31:59,743 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 4 Table ID: 6

Right button :

08/06/2014 17:32:04,476 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:09,352 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:09,620 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:09,948 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:10,273 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:10,601 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:10,926 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6
08/06/2014 17:32:11,254 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 7 Table ID: 6

left button :

08/06/2014 17:32:15,043 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:19,797 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:20,068 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:20,394 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:20,721 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:21,048 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6
08/06/2014 17:32:21,371 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 8 Table ID: 6

Menu button :

08/06/2014 17:32:24,996 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:29,398 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:29,669 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:29,996 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:30,321 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:30,649 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:30,975 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:31,301 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:31,627 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:31,954 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:32,283 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6
08/06/2014 17:32:32,608 Remote Buddy[428] AdHocReceiver: Received raw event from com.elgato.eyetv.ee.147492.0.176298256. Vendor: 238 Keycode: 2 Table ID: 6

Hope this help

Best regards,
Denis.

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