Support > Remote Buddy Forum > Showing button assignment diagrams for universal remotes // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

28.09.2015 00:59:10

Showing button assignment diagrams for universal remotes

View

This posting is older than 6 months and can contain outdated information.

I was wondering whether the beautiful button assignment diagrams that show up in the on-screen menu of Remote Buddy can be modified or swapped for those remotes that are supported through emulating other remotes.

For example, I have a client that wants to use a universal remote that will duplicate the operation of an Apple Remote control but the on-screen button assignment shows the Apple Remote. Would it be possible to swap in a jpg/png image that would show the button assignment on the actual universal remote.

These entries from the FAQ may be relevant to this topic:

Hardware

Can I use any infrared remote - i.e. the one of my stereo? (FAQ015E0148)
Not for now. Sorry. You can find a list of supported remote controls on the respective sub page on the Remote Buddy site.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.
Can I also use other remote controls than the Apple® Remote with the IR receiver of my Mac®? (FAQ015E0154)
No. The receiver does analyze the signals in hardware and does only seem to support the signals of an Apple® Remote (that of course includes programmable remotes that can exactly mimic the signals of the Apple® Remote).

Remote Buddy
Support
1. Overview
2. Manuals
3. FAQs
4. Forums
1. Lost license code
2. Support inquiry
IOSPIRIT
1. About us
2. Blog
3. Labs
4. Developers
1. Contact
2. Press releases
3. Imprint
4. Jobs