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User

08.10.2006 06:37:12

Remote Buddy updates & login items?

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This posting is older than 6 months and can contain outdated information.

Hey all--

I've notices a problem with setting Remote Buddy to launch when my computer starts up via System Preferences -> Accounts -> Login Items. It will work fine for a while, but whenever a newer version comes along, Remote Buddy no longer shows up in the Login Items (and also stops opening automatically when I boot up my computer).

Is this an issue for anyone else? Will this be fixed before the final release of version 1.0? My trial is almost up and I want to buy the program because it works GREAT otherwise, but I want to make sure this is fixed before I do, because it's really annoying to have to keep putting Remote Buddy back into my Login Items folder every few weeks!

Thanks in advance!

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

08.10.2006 18:24:02

Re: Remote Buddy updates & login items?

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This posting is older than 6 months and can contain outdated information.

Hello Jenny,

thanks for your feedback!

I can't really tell, what is going on on your computer. I can only
make an educated guess:

1) The "API” for adding login items is AppleScript only - and
partially broken in Tiger. Remote Buddy knows about that and tries to
work around this where needed.

2) The login items are stored as so called aliases - which çan keep
track of moving files, mount required network volumes, etc. - but
also use interna of the HFS filesystem to refer to the files. That
usually all works fine, but there may be situations where an alias
can not be resolved - i.e. if you replaced the file it points to.

3) Since login items are not really well documented, it is likely,
that on next startup, the alias can't be resolved, the entry for
Remote Buddy is automagically removed by the system - and of course -
Remote Buddy is not being started.

Remote Buddy stores the preference setting "auto-launch on
startup" (=> be sure to activate this in its preferences, if it isn't
already), looks through the login items on each startup and adds or
removes itself as appropriate according to the state of the auto-
launch setting. That's why a manual start of Remote Buddy should
actually fix the problem.

So, next time, please try this procedure when updating:

1) Put the old version to trash.
2) Copy the new version over to /Applications.
3) Start it manually from there once.

You shouldn't start Remote Buddy from the disk image, as that may
update the login item alias to point to the image file version
instead of your copy in /Applications.

Sorry for all the tech talk ;-)

Best regards,
Felix

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