User

17.11.2006 20:51:28

I am using default mapping for the apple remote. The plus sign does nothing and the minus sign brings up the help menu. They are supposed to affect magnification. I also can not scroll to the sub menu for Acrobat that allows you to bring to front; show/hide; and quit.

Is my script corrupted?

Licensed 1.0 preview 10b 
Macbook Pro Core 2 duo 
OS X 10.4.8 

User

18.11.2006 19:15:01

Hello Michael,

thanks for posting.

First of all, I have, from within Remote Buddy's sphere of influence, 
no logical explaination for this behaviour. You should always be able 
to scroll to and through the submenu and no code exists in Remote 
Buddy that would allow to bring up the menu when pressing the minus 
sign on the remote control. The menu button is currently hardwired to 
displaying and hiding the Remote Buddy menu and there is no 
configuration option that would allow you to use any other button for 
this.

Could you please

1) Quit Remote Buddy 
2) Download http://www.martinkahr.com/files/source/AppleRemote.zip 
3) Start the contained application 
4) Activate the "Listen to Remote" box in that app

and verify that every press of a button gives you the correct visual 
feedback?

I see only two possibilities for this behaviour:

1) your Apple Remote has a fabrication error, sending the wrong 
signals for the respective button presses 
2) Apple changed the API (I did just check on my own MacBook Pro Core 
2 Duo and Remote Buddy works just fine there, so I don't think is the 
case)

For completeness, it would also be interesting, if you see any output 
from Remote Buddy on the console (start Console.app and watch 
console.log for output prefixed "Remote Buddy" while using Remote 
Buddy).

Sorry for all the questions, but it's the only chance to get an idea 
of what might be going wrong on your MBP C2D.

Best regards, 
Felix

User

19.11.2006 00:39:44

Thanks for the reply. I used Apple Remote to check the buttons and everything did what it was supposed to. I then checked the console.log and discovered that Acrobat 7.0 was generating all kinds of invalid color messages, so I thought this might be the problem. I updated to Acrobat 7.0.8 and the errors went away but there are no Remote Buddy errors and the plus sign still does nothing and the minus sign still brings up the help menu. The submenu is still unreachable. Also, other programs work fine including powerpoint. It may just be this version of Acrobat standard.

Last edited: 19.11.2006 00:40:34

Last edited: 19.11.2006 00:41:48 

User

21.11.2006 18:01:01

Hello Michael,

thanks for the info. However, some things are still not clear to me:

if you say "help menu", do you mean Remote Buddy's menu or another menu?

Also, which exact submenu is not reachable? 
The "recently used items" menu or the Remote Buddy's "Applications > 
Adobe Acrobat" menu?

Do you use customized menus?

Best regards, 
Felix 

User

21.11.2006 20:54:50

When you press "-" the Acrobat "Help" gets highlighted and the help window loads.

When you press "Menu" it brings up remote buddy's deactivate behaviour screen but you can not move down to the submenu that let's you "Bring to Bront", Show/Hide" and "Quit." 

User

22.11.2006 15:29:02

Hello Michael,

now the pieces fall into place: I previously had always though that 
you meant the Remote Buddy menu with the help menu ..

Which keymap, locale settings (language) and keyboard (notebook, 
apple, third-party?) are you using?

If you open the Behaviour Construction Kit, click on the Behaviour 
Factory pane and drag Acrobat into the empty, left view, what is 
being displayed as "Bundle Identifier" (should start with com.adobe.)?

Best regards, 
Felix

Am 21.11.2006 um 21:54 schrieb Michael Chovan-Dalton:

 
-- 
Felix Schwarz 
felix.schwarz@iospirit-gmbh.de

Postal address: 
IOSPIRIT GmbH, Berckhauser Straße 11, 90409 Nürnberg, Germany

Phone: +49 (0)911 / 3677 423 
Fax: +49 (0)911 / 3677 424 
Homepage: http://www.iospirit.com/

Trade register number and place of registration: 
HRB 21960, Amtsgericht Nürnberg 

User

22.11.2006 19:29:57

Hello Felix,

 
All U.S. settings with Macbook Pro Keyboard.

 
com.adobe.Acrobat

Last edited: 22.11.2006 19:32:47 

User

23.11.2006 15:11:01

Hello Michael,

ok, I'll try out the Acrobat Behaviour with a US keymap lateron on my 
MBP.

And thanks for the bundle identifier. It perfectly explains why the 
hide/show/quit elements of the menu are ghosted and unreachable. I'll 
fix this with the next release.

Best regards, 
Felix

Am 22.11.2006 um 20:29 schrieb Michael Chovan-Dalton:

User

23.11.2006 19:02:01

Hello Michael,

just a quick note to keep you updated:

I could now reproduce both problems and fix them in the current build.

Thanks for the feedback!

Best regards, 
Felix 

User

27.11.2006 01:36:58

Thanks Felix,

It is working perfectly.

-Michael