This posting is older than 6 months and can contain outdated information.
Please follow the steps at
https://www.iospirit.com/support/faqs/remotebuddy/category/23/Hardware-Harmony-Smart-Control/entry/265/-/
There's a complete, pictured walk-through of all the necessary steps when you click on "Show" next to "Unlocking all buttons of the Smart Control" at the end of that FAQ entry.
Without performing these steps, the Harmony won't send anything to Remote Buddy for presses of the Record, DVR, Guide, Info, Exit, Vol+, Vol-, Mute and E buttons. The Harmony also won't share the duration of button presses for the Rewind and Stop buttons, making it hard to use Rewind in some applications.
Since both DVR and EPG are among the buttons that Harmony won't send anything about to Remote Buddy with default Harmony settings, nothing happens when you try to use these two.
Once you have followed the "Unlocking all buttons of the Smart Control" steps in the Harmony app, the DVR and Guide (EPG) buttons should just work.
Alternatively, you could also map the actions to a button that Harmony sends button presses for with default settings - like the red button (in the red, green, yellow, blue row of buttons). But then you'd, of course, not be able to use the extra button, which can be really useful to have around.
Hope that helps.
