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User

02.01.2009 03:31:31

Harmony 880 Setup Question

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This posting is older than 6 months and can contain outdated information.

Happy new year everyone :)

I have a Mac mini set up as an entertainment PC and I've been using RB with my Harmony 880. I had found a way to put the mini to sleep when exiting the activity and it worked flawlessly, however after rewiring my Mac mini yesterday, it stopped working properly. The remote doesn't put the Ma to sleep mode anymore.

I've tried all the possibilities I know, such as Global mapping or telling the 880 to send a custom command, plus, deleting the device in the Harmony's utility then adding a new one as an AppleTV, but nothing helps.

I've done this for 2 or more times, but just can't recall what I am missing. Please help to troubleshoot.

Thank you in advance!

Last edited: 02.01.2009 03:35:33

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware

Can I use Remote Buddy with my Apple TV? (FAQ015E0199)
Using Remote Buddy Display for tvOS, you can mirror your Mac's display onto the Apple TV and then use its Siri Remote as trackpad, keyboard and remote to control your Mac.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.
How do I set up the Harmony Smart Control and connect it to Remote Buddy on my Mac? (FAQ015E0264)
Please see the detailed HowTo on this topic in our blog.

User

07.01.2009 20:56:06

Re: Harmony 880 Setup Question

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This posting is older than 6 months and can contain outdated information.

Happy new year and thanks for asking.

When your Harmony 880 is able to fully (that includes long presses,
not just a replay of a short press) emulate an Apple Remote, you can
use it with Remote Buddy just like an Apple Remote and use all of the
usual features. You could map a "Put computer to sleep" action to a
button on a per-app basis or hardwire it to a button (=> find step by
step instructions on both in the Remote Buddy Help that's included
with Remote Buddy).

If you have trouble with setting up your Harmony 880 however, please
contact Logitech's support for assistance. Maybe others on the forum
can help you, too. Not owning a 880 myself, I personally can't help
you with that.

Best regards,
Felix Schwarz

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