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User

11.07.2011 17:18:45

Disable remote buddy in certain applications?

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This posting is older than 6 months and can contain outdated information.

Is there a way to disable remote buddy in certain applications? Some of the applications I use, for example PLEX, already have good remote support, and it is neither necessary or desirable to have Remote Buddy controlling the remote in these applications. In fact, with the initial config, remote buddy actually made the remote work LESS well in plea- having the hold up and hold down buttons mapped to system volume up and system volume down made it impossible to scroll through long lists. PLEX already controls the system volume just fine, shaving these mappings was also redundant. I was able to work around this issue by tweaking the settings for PLEX, but it would be preferable to simple disable Remote Buddy while in PLEX. Thanks.

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

11.07.2011 21:30:06

Re: Disable remote buddy in certain applications?

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

1) With Remote Buddy default settings, the Apple Remote will control Plex exactly like without Remote Buddy.

2) By default, up/down hold are not mapped to system volume increase/decrease. This is a change you've made. If you don't like your change anymore, you can go back to Remote Buddy's default settings by clicking on "Reset to defaults" in the respective mapping table where you've made this change (either "Global mapping" or "Plex").

3) You can use the actions provided by the Virtual Remote to forward all button press events as Apple Remote events to the system, where they will be picked up by Plex' built-in Apple Remote support. All necessary steps are described in this blog post:

http://www.iospirit.com/blog/article/131/Remote-Buddy-and-Boxee-Plex-and-XBMC/

Best regards,
Felix Schwarz

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