Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

19.11.2015 07:20:43
Remote Buddy Crashes when launching Remote Buddy Display on Apple TV
View

This posting is older than 6 months and can contain outdated information.
Hello,

I'm running Mac OS X 10.9.5 and get a crash of Remote Buddy on my MacMini each time I try to connect to it from Remote Buddy Display on my Apple TV.

Process: Remote Buddy [3319] 
Path: /Applications/Remote Buddy.app/Contents/MacOS/Remote Buddy 
Identifier: com.iospirit.RemoteBuddy 
Version: 1.27.1 (1.27.1) 
Code Type: X86 (Native) 
Parent Process: launchd [640] 
Responsible: Remote Buddy [3319] 
User ID: 501

Crashed Thread: 7 
Exception Type: EXC_BAD_ACCESS (SIGBUS) 
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008

Anyone else having this issue or am I making a rookie mistake of some kind?

Cheers.... 

These entries from the FAQ may be relevant to this topic:

Hardware
Hardware - Apple® Remote
User

19.11.2015 11:52:01
Re: Remote Buddy Crashes when launching Remote Buddy Display on Apple TV
View

This posting is older than 6 months and can contain outdated information.
Thanks for letting me know.

If possible, please send the complete crash report to info - at - iospirit dot com, so I can investigate the issue.

Thanks in advance.

Best regards, 
Felix Schwarz 

User

20.11.2015 10:21:01
Re: Re: Remote Buddy Crashes when launching Remote Buddy Display on Apple TV
View

This posting is older than 6 months and can contain outdated information.
Thanks again for reporting the issue.

It is fixed as of Remote Buddy 1.27.3 - now available through the Updater or on the website.