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Remote Buddy Forum

Overview 

AuthorThread
User

06.07.2012 09:43:18
Setting up Remote Buddy Express for perfect Plex - settings I missed
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This posting is older than 6 months and can contain outdated information.
Hi,

Short story: 
Setup the Remote Buddy trial, and it worked great with Apple's Alu Remote + Plex. So I bought Remote Buddy Express, mirrored the setup of the trial, and can't get 'menu' to launch Plex like I could with the trial. Workaround is mapping menu+long hold...

No problem, you say? Try telling that to my GF who has several years of 'muscle memory' attached to that remote.

And, you know - my nerd pride - it *should* work...why isn't it??!?!?

[UPDATE] - great answer from Felix below...I'll leave this original post, b/c it wasn't immediately clear to me how what I was doing wrong.

Long Story: 
I have a 2011 mac mini, Plex 9.5.3, and an Aluminium remote.

A few days ago, I ran the Remote Buddy trial and after investing an hour+ of time, followed the blog post that tells you to setup like so:

http://www.iospirit.com/blog/article/131/Remote-Buddy-and-Boxee-Plex-and-XBMC/

I had a perfect (for me) working environment:

In Finder: 
* Holding Play put mac to sleep, pressing menu on remote woke up the mac 
* Tapping menu opened Plex as normal.

In Plex: 
* Up/Down operated as normal navigation, and when watching media, up/down adjusted volume (normal Plex behaviour). 
* Holding up/down adjusted system volume (handy for iplayer plugin where the volume can't be controlled via Plex).

I achieved this by setting the mapping like so:

* Global Mapping: https://dl.dropbox.com/u/343477/ofy89QYYAxCidW/rb-plex/rb-global.png 
* Plex Mapping: https://dl.dropbox.com/u/343477/ofy89QYYAxCidW/rb-plex/rb-plex.png

As the trial 'proved' Remote Buddy could work for me, I purchased Remote Buddy Express on the App Store (I compared 'full' Remote Buddy, concluded it's the same app, less support for remotes I don't own, and I prefer App Store install/no serials).

I mirrored the setup of the Remote Buddy trial, but just can't get 'menu' to open Plex. Manually launching Plex, the 'virtual remote' mappings all worked perfectly. I tried switching off/on remote support in Plex, but didn't change behaviour.

[UPDATE] -As per Felix's answer - I must have enabled 'default behaviour' on the trial without realising it...having followed Felix's instructions, Remote Buddy Express is working perfectly for me re. Plex.

Last edited: 06.07.2012 09:47:34

Last edited: 06.07.2012 11:17:42

Last edited: 06.07.2012 13:38:03 

These entries from the FAQ may be relevant to this topic:

Behaviours
General
Hardware - Apple® Remote
Hardware - iPhone™ / iPod® touch / AJAX Remote
User

06.07.2012 11:02:01
Re: Remote Buddy trial + Plex=perfect, Remote Buddy Express not so great
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This posting is older than 6 months and can contain outdated information.
Thanks for asking.

I'd like to point out a few things first:

1) the code and functionality of Remote Buddy and Remote Buddy Express with regards to Apple Remote and Plex support are 100% identical.

2) you can set up your Apple Remote exactly the same way with both Remote Buddy and Remote Buddy Express. If you set up Remote Buddy Express exactly as you did with the Remote Buddy trial version, you'll get the same result.

3) Remote Buddy and Remote Buddy Express preferences are completely separate and don't conflict. Neither does a pre-existing Candelair installation. If the version of Candelair is too old for the copy of Remote Buddy you use, Remote Buddy will bring up a requester at launch to inform you.

4) the exchange of preferences between Remote Buddy Express and Remote Buddy has at no point been an official feature or been officially supported in any way.

5) regardless, you used to be able to just move settings from Remote Buddy to Remote Buddy Express (and the other way round) simply by renaming the preferences files. With the latest release, Apple, however, required changes to approve the update: 
a) rather than break out settings in separate preferences files (for easy maintenance by the user), Apple required everything to be stored in a single file. This has no benefit to Apple, the users or the developer. But it's in the guidelines - and was overlooked by both Apple and me in all previous releases. 
b) in order for existing Remote Buddy Express users not to loose their existing preferences, a read-only migration mechanism needed to be developed and put into place. 
c) that migration mechanism - thanks to Apple's requirements - no longer makes it possible to simply move settings between Remote Buddy and Remote Buddy Express

6) In fact, you can now only move preferences from Remote Buddy to Remote Buddy Express - and you need to make special preparations (WARNING: this was, is and remains officially unsupported!): 
a) make sure neither Remote Buddy nor Remote Buddy Express are running 
b) delete all Remote Buddy _Express_ preference files (~/Library/Preferences/com.iospirit.remotebuddyexpress*) 
c) make copies of all Remote Buddy preference files (~/Library/Preferences/com.iospirit.*emote*uddy) and rename them so they start with com.iospirit.remotebuddyexpress. Pay attention that upper-/lowercase is correct and that the identifiers are correct (no extra dots or characters). 
d) launch Remote Buddy Express. Any changes made from that point - through the preferences or otherwise - can't be transferred back to Remote Buddy.

Regarding your particular issue, here's why it doesn't work the way you want - and how you can solve it:

1) The settings as seen in your screenshots won't launch Plex when you press the menu button in either Remote Buddy or Remote Buddy Express. In your screenshot, you have no action set that would do this.

If Plex launches upon Menu press when you are not running Remote Buddy (Express), that's because at that point, Plex' own helper has taken over control over the Apple Remote and Plex' helper tool will launch Plex when you press Menu.

2) If you want to change what happens when you press Menu or hold Play while the Finder is the active application, you'll need to make the following settings: 
a) "Global Mapping" is the wrong place for application-specific settings as it hardwires an action to a button, regardless of what application is active. Therefore, you might want to hit "Reset to defaults" for your Global Mapping table to bring back the Remote Buddy menu on the Menu button in all apps other than Plex.

b) "Default Behaviour" - which is used when no supported application is active or background-mode supporting application (like, f.ex. iTunes, DVD Player, ..) is running - is the right place to make this kind of setting. In your case, you'll want to choose 
- "Behaviours > Activate Plex Behaviour" for the menu button 
- "Put computer to sleep" for play (hold)

If you find that, even though Finder is the active application, you're controlling other apps like iTunes with your Apple Remote, that's because these apps have background-mode support. If you don't want to control these applications at all, you can untick them in the list on the left side of Preferences > Behaviours.

c) You can use the default mapping for Plex when you're really using an Apple Remote. The mapping you chose will also work, though, provided that Plex' Helper is always running and listening for the Apple Remote events Remote Buddy forwards to it via Candelair.

Hope that helps.

Best regards, 
Felix Schwarz 

User

06.07.2012 11:20:07
Re: Remote Buddy trial + Plex=perfect, Remote Buddy Express not so great
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This posting is older than 6 months and can contain outdated information.
Thanks for the detailed reply, Felix.

I've edited the original title of my post, as it wasn't a fair reflection on the excellent app.

As an aside, I'm not sure why the 'virtual' behaviours for Plex isn't the default for Plex, as it's this setup that mirrors the experience before I had RemoteBuddy installed, and would make my mental migration a lot smoother!

Again, thanks for the great, detailed reply. 

User

06.07.2012 13:42:30
Re: Remote Buddy trial + Plex=perfect, Remote Buddy Express not so great
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This posting is older than 6 months and can contain outdated information.
 
2) If you want to change what happens when you press Menu or hold Play while the Finder is the active application, you'll need to make the following settings: 
a) "Global Mapping" is the wrong place for application-specific settings as it hardwires an action to a button, regardless of what application is active. Therefore, you might want to hit "Reset to defaults" for your Global Mapping table to bring back the Remote Buddy menu on the Menu button in all apps other than Plex.

b) "Default Behaviour" - which is used when no supported application is active or background-mode supporting application (like, f.ex. iTunes, DVD Player, ..) is running - is the right place to make this kind of setting. In your case, you'll want to choose 
- "Behaviours > Activate Plex Behaviour" for the menu button 
- "Put computer to sleep" for play (hold)

 
That, as well as the 'virtual remote' override in Plex Behaviour for up, down and system volume for up/down+hold is now working *perfectly*.

I must have set the default behaviour on the trial without realising it...

Thanks again Felix - I've already persuaded someone else to buy it (and use the exact same settings)