Support > Remote Buddy Forum > Plex 0.9.5 - Behavior support (User, 30.10.2011 10:25:06) // IOSPIRIT [EN]

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User

30.10.2011 10:25:06

Plex 0.9.5 - Behavior support

This posting is older than 6 months and can contain outdated information.

Hello!

Remote Buddy gets confused when the new 0.9.5 Plex version is installed and removes the Plex behavior.

I have RB 1.19.2 installed together with OSX 10.7.2. No problems with Remote Buddy and Plex before the 0.9.5 upgrade and the behavior is missing from the behavior list. If an older version of Plex is installed, the behavior shows in the list. If trying to install a .rbbehavior file from the disk image, an alert box says: "The version of Plex.rbbehaviour (1.165) you want to install is not newer than the version already installed (1.165)" - so the behavior is obviously installed, but it just doesn't recognize the 0.9.5 Plex.

You can get the Plex version from here: http://www.plexapp.com/download/mac-download-new.php

Thanks a bunch,

Markus

A happy remote buddy user since 2006

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

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