Please enter 0000.

There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.

If you pair your Sony® PS3 BD Remote with your Mac® for the first time

1. Use Remote Buddy's Setup Wizard to pair your remote control
2. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
3. The remote should now work without problems.

If you've already paired the Sony® PS3 BD Remote with your Mac®

1. 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
2. First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
3. All steps that follow should be performed on the Mac® that you want to use your remote control with.
4. Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
5. If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
6. Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):

   sudo rm /Library/Preferences/com.apple.Bluetooth.plist
   sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
   sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
   

   Please enter your admin password when requested. Then restart your Mac®.
7. Use Remote Buddy's Setup Wizard to pair your remote control
8. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
9. The remote should now work without problems.

1. Please make sure that your computer is equipped with Bluetooth® and that it is active. You can enable and disable Bluetooth® at any time through System Preferences.
2. If you only switch on Bluetooth® occassionally: the Bluetooth® stack used by Apple® does seem to need up to a minute after it has been activated, before it can establish connections to devices. During this time, Bluetooth® appears to be active to applications, but isn't fully there just yet.
3. Please make sure the Bluetooth® Receiver in Remote Buddy is active (green "light" in front of its entry in the menu).
4. Before you can use a Wii™ Remote with Remote Buddy for the first time, you need to pair it through the "Setup Wizard". For pairing, open the "Setup Wizard" of Remote Buddy (you can access it in the pull down menu to be found in your system's menu bar behind the Remote Buddy icon) and follow its instructions. If the pair option is greyed out, use the Setup Wizard to install the Remote Buddy Kernel Extension, first.
5. If a remote control has been connected through the setup wizard once, an active Bluetooth™ Receiver in Remote Buddy and pressing buttons 1 and 2 at the same time are sufficient to establish a connection.
6. If not all four LEDs are blinking when pressing button 1 and 2 - or if they blink with different brightness - your battery may no longer hold enough power for the operation of the remote control. Fresh batteries then solve the problem.
7. If the combination of buttons 1 and 2 does not lead to a successful pairing, you'll find a small red knob after removing the battery door, which, when pressed, will also trigger the pairing.
8. In rare cases (we currently know of only one), the remote control itself needs to be reset. Therefore, remove the batteries for at least 30 seconds, then insert them again and try anew to establish a connection. You may possibly have to pair the remote anew, first.

1. Open "System Preferences"
2. Select "Bluetooth"
3. Click on "Set Up New Device…". The Bluetooth assistant will now open.
4. Click on "Continue" to get beyond the "Introduction" message.
5. Select "Any device" and click "Continue".
6. Now press button 1 and 2 simultaneously on your remote control
7. If the name of your remote control appears on screen, select it from the list and click on "Continue"
8. Continue to click on "Continue" until you are prompted to enter a number on your Bluetooth® device. If you have reached that screen, quit the assistant.
9. Now use Remote Buddy's own "Setup Wizard" to pair your remote with your computer.