Support > Remote Buddy Forum > PS3 Remote: maybe it behaves differently after is was paired to a PS3 (User, 06.03.2011 23:02:12) // IOSPIRIT [EN]

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User

06.03.2011 23:02:12

PS3 Remote: maybe it behaves differently after is was paired to a PS3

This posting is older than 6 months and can contain outdated information.

Several users have reported pairing problems between remote buddy and PS3 Remote. Even though remote buddy is known to be using the Apple Bluetooth stack, there still seems to be some kind of problems between Remote Buddy and these remotes.

The workflow below, is here to give a observation here and inline with these user reports. There are actually several possible combinations of events. This example is meant to provide just 1 way, so that you can reproduce in the lab.

1) Select the following options in Remote Buddy Preferences / Hardware submenu:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/001-rb-prefs-starting-point.png

2) Also Click "Unpair" for any previous bluetooth remotes, so we start with an empty list.

3) Open System Preferences and go to the main Bluetooth Preference pane. If there are any old entries of the PS3 remote that have already been failing, then we must delete them. So to start from a place that looks like this:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/003-system-preferences-starting-point.png

4) Pair the PS3 Remote using the Remote Buddy Setup Wizard.

Remote buddy reports "Pairing Successful". And the PS3 remote begins to work whilst RB remains open. Over in the System Preferences (Bluetooth) Pane, the PS3 BD Remote now appears. It shows "Connected" and with a green status light. However in the Details it says "Paired: No". Heres the screenshot:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/004-system-preferences-after-rb-pairing.png

5) If we leave the Bluetooth preferences pane alongside / next to Remote Buddy. The we can see any status changes over there when we do something else.

6) Quit Remote Buddy. The status in the Bluetooth Preference Pane will immediately change to this:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/006-system-preferences-after-rb-quit.png

As we can see above ^^. As soon as we have quit remote buddy, then our BD Remote is no longer connected anymore. And it is still not paired either.

7) Re-open Remote Buddy program again. Now we see:

http://dl.dropbox.com/u/588496/RB-PS3-REMOTE/007-rb-2nd-launch.png

Which mean that the remote was not detected. This means that the pairing was either 1) forgotten. 2) Pairing was never completed. So un-finished pairing cannot be re-instated after the serial link / UART has closed.

^^ Its just my guess, but I can never see this working, unless the device is fully paired. What happened during bluetooth pairing back in 10.4 Tiger? It just forgets the pairing, sometimes even whilst Remote Buddy is still running. And its remarkably annoying.

Last edited: 07.03.2011 16:55:30

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Sony® BD Remote Control

I'm having problems with the Sony® PS3 BD Remote under OS X® 10.8/10.9. (FAQ015E0246)
There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.

If you pair your Sony® PS3 BD Remote with your Mac® for the first time
1. Use Remote Buddy's Setup Wizard to pair your remote control
2. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
3. The remote should now work without problems.
If you've already paired the Sony® PS3 BD Remote with your Mac®
1. 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
2. First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
3. All steps that follow should be performed on the Mac® that you want to use your remote control with.
4. Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
5. If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
6. Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):
```
sudo rm /Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
```
  Please enter your admin password when requested. Then restart your Mac®.
7. Use Remote Buddy's Setup Wizard to pair your remote control
8. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
9. The remote should now work without problems.

Hardware - Wii™ Remote

How can I activate the Bluetooth® receiver automatically on startup? (FAQ015E0163)
In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.

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